国际商务礼仪

International Business Etiquette

【Abstract 】 Nowadays, with the development of the world economy, especially the integration of the global economy continue to shape, strengthen the links among countries, an increase in business dealings, how can the talent showing itself in many enterprises, in addition to the ability of excellence, but also have effective communication and good interpersonal relationship, establish a good corporate image and elegant, at this time, business etiquette will play a very important role.

【摘要】如今随着世界经济的发展，特别是全球经济一体化的不断形成，各国间的联系加强，商务往来增多，如何才能在众多企业中脱颖而出，除了需要卓越的能力外，还要掌握有效沟通及妥善人际关系，建立良好优雅的企业形象，此时，商务礼仪便起到了一个十分重要的作用。

【Key Words 】Business etiquette, Economic development, Personal accomplishment, Success

China has always been a state of ceremonies, etiquette is very important for every Chinese, either meet friends and relatives or in people to deal with, are inseparable from the etiquette. Etiquette was considered to be a personal moral cultivation performance, a person if there is no manners at all, so he in study or work will not go well, because no one wants to get along with such a man.

【Etiquette 】

Business etiquette business activities as its name implies is to appearance and speech and deportment of the general requirements, reflects the mutual respect between people, but also bound by the business activities of some aspects of. In business dealings, any one performance may lead to beat all results, perhaps a watch, perhaps dinner.

The earliest human ceremonial activities can be traced back to the primitive society, the etiquette is more simple and pious and do not have

class sex. Etiquette formation specific period is human gradually entered the slave society, class begins to form, the ruling class in order to consolidate their rule status to become slaves of primitive religion ritual accords with the need of social politics system. In medieval Europe, the industrial revolution has made productivity unprecedented development, European countries began to gradually into capitalism, in communication the etiquette is perfect with each passing day, thus, business etiquette also officially formed. Part of the contents are still in use.

【The types of etiquette】

1.Meeting etiquette

Business contacts, meeting etiquette is to pay attention to, the first impression is very important.

First, introduce myself. Introduction to first pass card again introduce, straightforward, typically within 1 minutes, content specification, according to the requirement to say.

Second, introduce others. Introducing others to pay attention to the order, if both of us have a lot of people, first from the master side of the higher positions began to introduce.

Third, business introduction. Introduction to business must grasp the opportunity, in the customers want to know, or interested in when to introduce, cannot force service, destroy each other's feelings.

2.Handshake protocol

Shaking hands in the meet, farewell, Congratulations, or thank each other that friendship, compliments of a ceremony, both sides is often the first hello, after shaking hands with. When shaking hands must be right, should hold each other's hand, the time to 1~3 seconds. Of course, the tight handshake, or finger portion pay no heed to contact each other's hands are not polite. When shaking hands with each other should be watching, smile and wave or say hello, many people at the same time to shake hands when order, do not cross a handshake.

3.Manners etiquette

To create a good social image, must pay attention to manners, therefore, must pay attention to your behavior. A person's external behavior can directly show his attitude. Do the refined and courteous, be liberal and dignified, comply with the common onset and retreat proprieties, avoid all sorts of bad manners, civilized habits. When standing, the upper part of the body to stabilize, hands placed on both sides, not behind her back, and do not hold hands in front, not slanted at the side of body. To develop good habits, to overcome all sorts of indecent behavior. In front of my hair, clothes and the mirror such behavior should try to control.

4.Table manners

Smoking

The public should not smoke. When dealing with people, especially women, elderly presence should not smoke, this is one kind of education.

Smoking is not a person at the table of basic education.

To others the dish

In social situations, should make the dish dish. When you and others together to eat, do not give others with food, because you don't know what each other likes, do not eat anything, but according to common sense, you clip the food, he must eat, so, you will make the other person in a very awkward position.

The idea of urging people to drink

Do not drink wine on the table to help. Many people eat pay attention to drink a cup of love, urging people to drink, so wine on the table to spent a lot of time. Need to straighten out his own position, to each other as the center, whether to drink, should respect each other's wishes.

Finishing apparel

Should not be on the table finishing apparel. Especially in international exchanges, such as confusing and lady, at the dinner table with a small mirror finishing costumes, makeup, will cause trouble. This kind of behavior, first you lack of self-esteem.

Eat sound

When eating something should not sound, it mainly applies to international communication. In the eyes of Westerners, eat sound is pig's basic characteristics.

5.Elevator etiquette

Downstairs in the up and down stairs, men will follow in the lady behind, separated by one or two steps distance; down the stairs, the man should first. If the elevator downstairs, into the elevator, men should please lady advanced to, before entering the elevator. In the elevator, the man responsible for the press button, politely inquire lady on the floor.

【Etiquette for future occupation career impact analysis】

Business etiquette can display their civilization, management style and moral standards, shaping corporate image. Good corporate image is the intangible assets of the enterprise, it can bring direct economic benefits. A personal etiquette, will be in front of people set a good personal image; a member of the organization of etiquette, will for their own organization and establish a good image, win public praise. Modern market competition in addition to the product competition, but also in the image competition. A good reputation and image of the company or enterprise, it is easy to get all sectors of the community's trust and support, can be in the fierce market competition in an invincible position. Therefore, business people always pay attention to etiquette, both individuals and organizations to good quality reflect, also be to establish and consolidate the need of good figure.

In a sense, the commercial etiquette has become the establishment of corporate culture and the modern enterprise system is an important aspect of.

Good manners can better show their own strengths and advantages, she often determines the opportunity will come. For example, in the company, your clothes are appropriate or not may affect your promotion and the relationship with customers; eat out when you behave or perhaps decided to trading success; or in the office, indecent behavior may cause you to lose a family dinner to the boss opportunities... .. This is because of the rite is a kind of information, through this medium to express respect, friendly, sincere feelings. Therefore in the commercial activities, the appropriate etiquette can access each other's good, trust, and to promote the development of the cause.

【Summary 】

Some people say etiquette is tedious, is useless. I do not agree with this view, because a no etiquette at all barbarous countries foreigners will be looked down upon. Etiquette represents a person from others point of view to consider problems, dare not say their selfish or not, and whether the pose as a person of high morals, but overall it shows its higher moral cultivation is inevitable. In other words, etiquette showed a man of culture, successful people are finally learn to etiquette, because only in certain height to show their status and glory.

Don't etiquette nation will perish, because no one nation like dealing with barbarians, even if the savage nation seemed invincible. A it seems to me to learn etiquette is one of the most important life learning process, the

reasons that people will always win the goodwill of others, success on the road can go more smoothly.

Before I go after the road I will be more careful study and application of etiquette knowledge, to my own future, but also to let more people know and understand the importance of etiquette, continuous learning is essential.

【参考文献】

[1]杜明汉 《商务礼仪》

[2]http://baike.baidu.com/view/675105.htm

[3]http://wenku.baidu.com/view/5a9b6e53f01dc281e53af040.html

[4]杨扬 《形象的力量》